Client ProfileHealthcare SaaS Platform · 250 Employees
IndustryHealthcare
Core ServiceManaged SOC & Cybersecurity
The Operational Challenge
Internal security team of two engineers was overwhelmed by 4,000+ weekly alerts from disparate endpoints and cloud services, leaving critical alerts uninvestigated and creating unacceptable audit exposure for HIPAA certification.
The Cysphere Solution
Connected enterprise endpoints, identity providers, and AWS control-plane telemetry to Cysphere's 24/7 Managed SOC. Deployed AI triage agents to enrich alerts within seconds, auto-contain verified endpoint threats, and escalate true incidents to named incident commanders.
Quantified Business & Technical Outcomes
4 Weeks
From kickoff to active 24/7/365 live SOC coverage
84%
Routine alert noise auto-triaged without human fatigue
<60s
Mean Time to Detect (MTTD) on anomalous logins
Clean
Audit-ready evidence package delivered for HIPAA audit
Technologies:Managed SOCEDRSIEMHIPAA